THE LEXINGTON EXPERIENCE

Your customers purchase your products based on the quality and the experience those products provide. Why should your purchase be any different? And, why should the experience be any different? You want high-end seating, manufactured to exacting standards, that fits your needs and specifications. You want quality and value. That’s the Lexington Experience… from your initial request for a proposal through delivery of an exceptional product. And, it’s our guarantee to you… every time.



START THE EXPERIENCE


OUR DESIGNERS

From the initial concept through detailed blueprints, our interior designers and engineers work with you to design a product that fits your needs and specifications — from selecting fabrics and colors in our new design room to detailing mechanics and construction in our engineering facilities. Each piece of furniture will look like it was designed specifically for you because it is.

 

Just as important, our designers and engineers — along with our entire team — are always studying the markets to stay up-to-date on industry trends.

Next: Our Development Process


THE DEVELOPMENT PROCESS

Between design and production is development. This is a critical time even though no product is actually being produced yet. We create detailed CAD specifications for your seating and begin making the patterns that will be used to cut all of the material we will use to cover your product. Not only is expertise key in this step, but so are measurements … down to the millimeter. That’s what we mean by exacting specifications. Once we have measured twice and cut once, once we have all the frames, padding, and material, then we’re ready to put it all together for you.

Next: Our Production Process


THE PRODUCTION PROCESS

Once we have the go-ahead from you, we begin production of your seating order in our state-of-the-art production buildings with cutting-edge technologies. Every cut, every stitch, every rivet gets our close personal attention and our guarantee of quality workmanship.

 

What’s more, using our proprietary system we can track every piece of furniture in our facility, from inception to delivery. And, we catalogue each piece so we can match the seats you receive, whether it’s for Unit No. 1 or Unit No. 100,001.

Next: Customer Support


CUSTOMER SUPPORT – SATISFACTION GUARANTEED

Lexington designers, developers, and production crews work with you throughout the process. But our customer service doesn’t stop there. We offer quality control while your product is in our facilities and through shipping and delivery, and after delivery. That’s right. Lexington’s added value includes relationship management, MRP technology, a proactive staff that understands your specific industry … a total turnkey operation, especially when it comes to your business.

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